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Accessibility Statement

MSE Printing

At MSE Printing we believe an inclusive online experience is a fundamental right. We design and maintain our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and review it regularly to keep pace with evolving best practices.

Accessibility is more than compliance—it’s a reflection of our commitment to ensuring every visitor, regardless of ability, can seamlessly interact with our digital content. This includes users with visual, auditory, cognitive, and motor impairments, as well as those who rely on assistive technologies such as screen readers, alternative keyboards, or speech recognition software.

Our website is built with semantic HTML, clear navigation, logical heading structures, and appropriate ARIA labels to enhance usability for everyone. Text contrast, scalable font sizes, alternative text for images, and keyboard navigability are thoughtfully implemented to remove barriers and improve the user experience.

We conduct regular accessibility audits using both automated tools and manual testing, guided by input from users with disabilities and feedback from our customers. This helps us identify issues early and apply prompt updates to maintain full functionality.

We also recognize that accessibility is an evolving standard. As new tools and guidelines emerge, we remain proactive in adopting updates and refining our approach. Our goal is to create an inclusive digital environment that reflects the same care, attention to detail, and inclusivity that define our printed products.

If you experience any difficulty accessing information on our site, we encourage you to reach out directly. We are committed to resolving any issue swiftly and welcome suggestions that help us serve all users better. At MSE Printing, accessibility is not a feature—it’s a promise.

Our Ongoing Commitment

Accessibility is a living promise, not a one-time project. At MSE Printing, we recognize that true digital inclusivity requires constant evolution. We regularly test, refine, and enhance our website to meet the needs of users with disabilities. This means scheduling accessibility audits involving real users of assistive technologies, reviewing code for emerging WCAG updates, and implementing changes that foster a barrier-free experience.

Our accessibility roadmap is shaped by feedback from diverse users, third-party audits, and internal training sessions that educate our developers and designers on the principles of inclusive design. Every update we make—whether visible or structural—is part of our mission to ensure everyone, regardless of ability, can access information, place orders, and engage with our brand effortlessly.

Recent improvements include:

  • Full keyboard operability with clear focus indicators for seamless navigation without a mouse, supporting users with motor impairments or visual limitations
  • Logical heading hierarchy and ARIA landmarks for intuitive screen-reader navigation, ensuring assistive technology can correctly interpret and relay page structure
  • Colour palette and typography that exceed 4.5:1 contrast ratios to enhance readability for users with low vision or color blindness, in compliance with WCAG Level AA standards
  • Responsive layout that adapts cleanly to 400% zoom and small-screen devices, maintaining functionality and clarity across desktops, tablets, and smartphones
  • Error-prevention cues and descriptive form-validation messages that guide users through input processes and help them correct mistakes without confusion or frustration
  • Closed captions on all video content to support deaf and hard-of-hearing users, as well as non-native speakers and individuals in sound-sensitive environments
  • Text alternatives for all meaningful images and visual elements, including infographics, icons, and buttons, to ensure access for screen-reader users
  • Navigation menus and dropdowns that are fully accessible using assistive technologies, with consistent keyboard support and focus management
  • Accessible PDF and downloadable content formatted with tags, headings, and reading order for compatibility with screen readers
  • Minimized motion and animation effects, with user-controlled settings to accommodate individuals with vestibular disorders or sensitivity to motion
  • Consistent page layout and intuitive interface design that reduce cognitive load and support users with attention or processing challenges

Built-in Accessibility Features

  • Alternative Text for Images Every meaningful image across our website is equipped with a concise, descriptive alt tag that conveys the purpose and context of the visual. This ensures that users relying on screen readers receive the same information as sighted users, whether the image depicts a product, an instructional graphic, or a call-to-action element. These alt attributes are crafted thoughtfully to reflect both function and content, enabling a more inclusive browsing experience. Decorative images, which do not add informational value, are intentionally left blank (using empty alt tags) to avoid unnecessary distraction and repetition. This practice follows WCAG best practices and supports a smoother navigation flow for assistive technologies. By treating image accessibility with such diligence, we ensure our content communicates effectively with all audiences.
  • Skip-to-Content Link We provide a 'skip to content' link at the top of every page that becomes visible when using a keyboard. This essential feature allows keyboard and screen reader users to bypass repetitive navigation menus and jump straight to the main content, improving speed, ease of use, and accessibility—especially for users with mobility or vision impairments. This function appears as the first interactive element when tabbing through the page, making it immediately accessible without requiring additional keystrokes. The presence of this shortcut enhances user satisfaction and site usability, particularly on content-rich pages with multiple navigation layers. It also aligns with ARIA landmark roles and semantic HTML to deliver a robust, standards-compliant browsing experience for assistive tools.
  • Consistent Layout Navigation menus, headers, footers, and interactive elements maintain a uniform placement across all pages of the site. This consistency reduces the learning curve for users with cognitive disabilities, enhances orientation for screen reader users, and supports predictable keyboard navigation. Each layout component is carefully positioned to match user expectations, creating a harmonious interface that minimizes confusion. Interactive zones are built with accessibility in mind, offering sufficient spacing, clearly labeled controls, and intuitive flow. Familiarity fosters comfort and usability for every visitor, regardless of their browsing tools. Moreover, this approach promotes faster information retrieval and reduces the likelihood of user error, which is especially critical for those with memory or focus challenges.
  • Readable Typography We use legible, scalable fonts with ample line spacing, strong contrast ratios, and a responsive design that avoids embedding text within images. This approach accommodates users with visual impairments, dyslexia, and other reading difficulties by ensuring text remains clear, adjustable, and easy to process on any device or screen size. Our font choices prioritize clarity over decoration, favoring sans-serif styles that enhance readability. Additionally, content is structured with proper headings, bullet lists, and semantic HTML elements to improve screen reader parsing and visual scanning. Users can easily zoom in without losing functionality or encountering layout shifts, preserving both usability and aesthetics across a diverse range of viewing conditions.

Third-Party Content

Our site may include links to external platforms such as Facebook, X (formerly Twitter), LinkedIn, YouTube, Instagram, or other third-party websites and services. These platforms operate independently and are not under the control of MSE Printing, which means their design choices, user interfaces, and accessibility standards may vary significantly from ours. While we strive to link only to reputable, widely used platforms, we cannot guarantee that their content or features will meet the same Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards we uphold. We strongly encourage users who rely on assistive technologies—or who may have specific accessibility needs—to review the individual accessibility policies and features offered by each third-party platform before engaging with their content. This may include enabling captioning tools, adjusting font sizes, or exploring available accessibility settings within those services. If you encounter barriers while navigating these external sites, we recommend contacting those service providers directly or consulting their help centers for assistance.At MSE Printing, we remain committed to inclusive access within our digital environment, but we recognize the importance of setting expectations when navigating beyond our domain. Our goal is transparency, and we appreciate your understanding when interacting with tools, content, or communities outside our direct control.

Need Assistance?

Our accessibility-trained staff are happy to help you navigate the site or obtain content in another format. Contact us Monday–Friday, 8 AM – 5 PM (CST):

We Value Your Feedback

If you encounter a barrier or have suggestions for improvement, please let us know through the channels above. Whether it's a screen reader issue, a navigation concern, or a formatting inconsistency, your experience matters deeply to us. We take all feedback seriously and view it as a crucial part of maintaining an inclusive digital environment.

You can reach out via email, phone, or our contact form, and our accessibility support team will respond promptly to address your concerns. We welcome feedback from all users, including individuals with disabilities, accessibility advocates, and web usability professionals.

Your insights drive our roadmap and help us offer an ever-better experience to every visitor. Feedback not only helps us resolve existing challenges but also informs future updates, inspires new features, and guides our ongoing training and testing efforts. At MSE Printing, we believe that the best accessibility solutions come from listening to real people and continuously improving based on their lived experiences.