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Privacy Policy

MSE Printing

Welcome to the official website of MSE Printing® (www.mseprinting.com and all affiliated pages, subdomains, and services). We take your privacy seriously and are committed to protecting any personally identifiable information (PII) you provide to us through this site. Our Privacy Policy is designed to offer transparency and clarity about how we collect, use, store, and protect your data.

This policy outlines the nature of the data we gather—including names, email addresses, phone numbers, mailing addresses, IP addresses, and browsing behavior—whether submitted directly through online forms or passively collected via cookies and analytics tools. We use this information solely to provide a tailored, efficient, and secure browsing experience; to process orders and service requests; to respond to inquiries; and to improve our content, accessibility, and communication strategies.

In alignment with the California Consumer Privacy Act (CCPA) and other relevant privacy laws, we ensure that your rights are upheld. These include the right to know what personal data we collect, the right to request deletion of your data, the right to opt out of the sale of your personal information, and the right to non-discrimination when exercising your privacy rights. We do not sell your information to third parties, and any data shared with service providers is done so under strict confidentiality agreements and only for necessary business functions.

MSE Printing employs up-to-date encryption, secure socket layer (SSL) technology, access controls, and data minimization practices to prevent unauthorized access and ensure the confidentiality and integrity of your personal data. Additionally, we regularly review and update our security protocols to adapt to evolving cyber threats.

By using our site, you consent to the terms outlined in this Privacy Policy. If we make changes to our practices, we will update this page accordingly and note the effective date of those changes. We encourage all users to review this policy periodically to stay informed of how we protect your data.

If you have any questions about this policy, your data, or how we use it, please contact us directly through the channels provided on our Contact page. Your trust is essential to us, and we are always here to ensure that your experience with MSE Printing is secure, transparent, and respectful of your privacy rights.

Information We Collect & Your Privacy Rights

We only gather personally identifiable details—such as your name, email address, phone number, and mailing address—when you voluntarily provide them. Common touchpoints include: subscribing to our communications, requesting estimates or service details, registering for offers, or participating in surveys. We also collect technical and usage information automatically to better understand how users interact with our content and services, and to enhance your digital experience.

We will honor these requests within the timelines required by law and will never sell your data. Our priority is transparency, consent, and trust—ensuring that you maintain control over your personal information at every stage of engagement with MSE Printing. You may submit data-related requests through our online form or contact us directly, and we will respond with clarity, respect, and timeliness. Your privacy rights are protected, and your voice helps us improve how we serve you.

  • Subscribing to our newsletters, whitepapers, or blog – When you subscribe to our digital publications, we may collect your name, email address, company affiliation, job title, and communication preferences to personalize the content you receive and ensure it aligns with your interests. This allows us to deliver timely updates, industry insights, and promotional offers relevant to your needs.
  • Requesting quotes or franchise information – When you request a custom quote for printing services or inquire about franchise opportunities, we collect the data necessary to provide an accurate, personalized response. This may include business name, industry, project specifications, geographic location, and additional notes you submit to help us tailor our reply and assist you effectively.
  • Downloading resources or entering promotions – If you download a guide, catalog, or coupon, or participate in a limited-time offer, we may request your name, email, and demographic details to fulfill your request and follow up with information that may interest you. Participation in these features is entirely optional, and you may opt out at any time.
  • Know the categories of personal data we collect – This includes basic identifiers (such as your name, email address, phone number), commercial information (such as purchase history or service interest), and technical data (like IP address, browser type, and device identifiers) used to optimize site functionality and improve customer experience.
  • Know the sources from which that data is obtained – We gather data directly from users through web forms, service transactions, chat tools, email communications, and automatically through cookies, analytics services, and usage logs while you browse our website.
  • Know the third parties with whom we share it – To enhance our services, we may share limited personal data with trusted third parties such as payment processors, email marketing platforms, customer support tools, and analytics providers. These partners are bound by confidentiality and security agreements and may only use the data for authorized business purposes.
  • Request access to or deletion of the specific data we hold – You have the legal right to request a full report of the personal data we store about you and can request its correction or permanent deletion. We respond to such requests in accordance with applicable privacy laws like the CCPA and ensure your preferences are honored without delay or discrimination.
  • Ask us to correct inaccurate information – If you discover that any of the personal data we hold is outdated, incomplete, or incorrect, you may submit a request for rectification. We will promptly verify and update the records to reflect accurate, up-to-date information in all applicable systems.

Special Offers,  Account Updates & Opt‑Out

From time to time, MSE Printing may reach out via email, phone calls, or physical mail to share helpful content—including new service announcements, seasonal discounts, print-industry insights, and time-sensitive promotions crafted to support your business needs. To deliver more relevant and personalized experiences, we may enrich the information you’ve provided with insights from trusted data partners. This helps us send you communications that are timely, useful, and aligned with your preferences and interests.

If at any point you wish to stop receiving these messages, we provide easy opt-out options across all communication channels. We honor all opt-out requests without delay and update our records promptly. However, please understand that some information may be retained for audit purposes, compliance with legal obligations, or to fulfill active orders and account management functions. Your privacy, preferences, and peace of mind remain our top priority.

  • Email: Click “unsubscribe” in any promotional or informational email we send, or simply reply with 'unsubscribe' in the subject line. Once we receive your request, we will promptly remove you from our email list to ensure you no longer receive non-essential communications. Please note that opting out of marketing emails does not affect transactional or service-related messages, such as order confirmations or account-related notices.
  • Phone or Mail: You can also opt out by contacting us via phone or by sending a written request by mail. Our customer care team will verify your identity for security purposes and ensure your preferences are updated across all relevant systems. Whether you prefer a phone call or physical mail, we make the opt-out process straightforward, respectful, and compliant with privacy regulations.

Contact Us

To review, change, or delete your personal information—or to exercise any of your rights under the California Consumer Privacy Act (CCPA)—you may contact us at any time using the communication methods provided on our website. These rights include the ability to request a copy of the data we have about you, correct inaccurate details, ask for deletion of your records, or inquire about how your information is shared and used. You may also request to opt out of the sale of your data, even though MSE Printing does not sell personal information under the definitions outlined in the CCPA.

We aim to respond within 10 business days to acknowledge your request and provide a comprehensive response within the timeframe required by law—typically 45 days or sooner. In some cases, we may need to verify your identity to ensure the security of your data. Your trust is important to us, and we are committed to handling all requests respectfully, transparently, and in full compliance with privacy regulations.

Keeping Your Data Secure

MSE Printing employs industry‑standard security measures—such as encryption, firewalls, and restricted access—to protect your personal data from loss, misuse, or unauthorized alteration. We understand that trust begins with safeguarding your privacy, and we take that responsibility seriously. All personal data transmitted through our website is encrypted using Secure Socket Layer (SSL) technology, ensuring that your information is protected during transfer. Our servers are housed in secure facilities with 24/7 monitoring, layered access controls, and regular vulnerability scans. Internally, access to customer information is limited to authorized personnel only, each bound by strict confidentiality obligations. We also implement multifactor authentication, encrypted data storage, role-based permissions, and audit logging to monitor and control data access. To further protect your information, we routinely update our systems, perform regular security audits, and stay current with best practices and emerging cybersecurity threats. Whether you’re requesting a quote, uploading artwork, or subscribing to updates, you can be confident that your personal and business data is handled with care and safeguarded using the latest technology. While no system is completely immune to breaches, our proactive, layered security strategy is designed to prevent incidents before they occur. In the rare event of a breach, we have response protocols in place to act swiftly, notify affected users as required by law, and restore security with transparency and integrity. Your data security is not an afterthought—it's a foundation of everything we do.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in applicable laws, emerging technologies, evolving industry standards, or modifications in our business practices and service offerings. These updates ensure that our privacy practices remain transparent, compliant, and aligned with your expectations. When changes are made, we will post the updated policy here and revise the 'Last Updated' date to keep you informed.

We encourage you to review this page periodically to stay up to date on how we protect your personal information and what rights you have under current privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other regional privacy regulations. If any significant changes are made—such as the way we collect, use, or share your data—we may also provide notice via email or a banner on our homepage.

Continued use of our Site after an update constitutes your acceptance of the revised terms. If you disagree with the updated terms, you should discontinue use of the site and contact us to manage your data preferences. Your ongoing engagement helps us build a more transparent and trustworthy relationship.

Last Updated: May 2025